2016 GMC Truck Acadia AWD V6-3.6L Technical Service Bulletin # 09-08-49-004A Date: 120223

2016 GMC Truck Acadia AWD V6-3.6L Technical Service Bulletin # 09-08-49-004A Date: 120223

Interior - Hazard/HVAC Buttons Stick When Depressed

TECHNICAL

Bulletin No.: 09-08-49-004A

Date: February 23, 2012

Subject: Hazard Button, HVAC or Driver Information Center (DIC) Control Buttons May Stick When Depressed (Remove Excess Material on

Instrument Panel Accessory Trim Plate)

Models:

2008-2012 Buick Enclave

2009-2012 Chevrolet Traverse

2007-2012 GMC Acadia

2007-2010 Saturn OUTLOOK

Supercede:

This bulletin is being revised to add model years, graphics and update the Subject, Condition, and Correction information. Please discard Corporate

Bulletin Number 09-08-49-004 (Section 08 - Body and Accessories).

Condition

2016 GMC Truck Acadia AWD V6-3.6L Page 68

Some customers may comment that the hazard button, HVAC or driver information center (DIC) control buttons may stick when depressed.

Cause

There may be a slight amount of excess material on the instrument panel accessory trim plate at the openings for these control buttons.

Correction

Typical Automatic Climate Control System Control Button View

Typical Driver Information Center (DIC) and Hazard Button View

1. Test the operation of all of the above control buttons that are shown and called out in order to verify and determine which buttons are the

source of the customer concern.

锟斤拷 If any of the buttons stick when depressed, proceed to Step 2.

2. Remove the instrument panel accessory trim plate. Refer to Instrument Panel Accessory Trim Plate Replacement in SI.

3. Place the trim plate on a clean and protected workbench.

4. Use a fine file or an emery board to gently remove any excess material until the area is smooth and all contact with the affected buttons has

been eliminated.

5. Verify the proper operation of the control buttons while the trim plate is removed.

6. Install the instrument panel accessory trim plate. Refer to Instrument Panel Accessory Trim Plate Replacement in SI.

7. Verify the proper operation of the control buttons with the trim plate installed.

Warranty Information

For vehicles repaired under warranty, use the table.